Al-Eid International Logistic Company (AILCO) is Kuwait based freight forwarding company. It is centrally located in Al-Dajij between Shuwaikh Port, Airport Cargo and Sulaibiya.
Our presence in Logistics Industry is nearing two decades by the name of Al-Eid Customs Clearance. Al-Eid is Customs Consultant and Custom Broking House. Al-Eid has reached to its pinnacle and AILCO is formed.
We provide freight forwarding services by Sea, Air and Land. We have worldwide partners and tie ups with prominent Liners and Freight Forwarder. With over 20 years of experience in Logistic Industry we have strength of well experience professionals in Logistic, Freight Forwarding and Supply Chain.
AILCO has successful network to be competitive.

AL Eid is a wholly-owned subsidiary of Al Eid Custom Clearance Office. We are well respected in the industry with a reputation for providing customer-focused solutions from past 20 years, a quality-through-excellence approach. You are assured of a compliant, expedited & cost efficient process of pre-clearing your cargo prior to flight arrival. Our direct link to and established relationships with Customs and other government agencies ensure accurate and quick processing of your shipments.

Our mission:
To deliver value through continuous innovation and building a proactive team sensitive to customer's needs.

 

Our strength :
  • One boss-one mission-one team
  • Aggressive in local market, ambitious to grow in overseas market.
Trust and Team Work:
We believe great teams are built on mutual trust, shared ownership and accountability. We act as one company and believe when we work together, we best meet the full needs of our customers and clients.

Our Team:
Every day, we are focused on delivering value, convenience, expertise and innovation for our diversified customer requirements. We believe that the best outcomes are achieved when people work together across the entire company.

Our people make it happen, and we are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

Quality & Leadership:
  • customer value-added service
    We sincerely adhere the principle of "customer first, cooperation best" and do our best to offer every customer the "professional serious, active, efficient" sea freight, airfreight, custom clearance and landing service. In order to strengthen customer service level, improve company`s reputation, our company provide a wide range of policy services as follow.
    For Overseas agents
    We offer a wide range of services include DDU,DDP and Custom Clearance ,Trucking in Destination Port, and Door to Door service around the World.
    VIP Customers
    Our campaign made VIP customers
  • Management and maintenance
    We sincerely adhere the principle of "customer first, cooperation best" and do our best to offer every customer the "professional serious, active, efficient" sea freight, airfreight and landing service. In order to strengthen customer service level,, improve company`s reputation, our company provide a wide range of policy services as follow.
    Regular customer satisfaction survey
    We would do a large-scale annual survey of customer satisfaction for our current customers, tracking for customers comment on our service, constantly enhance customer satisfaction.
    Customer review and tracking
    In order to reduce the loss of customers, for those who stop our mutual cooperation over at least three months. We would arrange a specific department to collect those leads regularly and forward them to sales department for further following up.
    The Holiday Blessing
    With the approaching of every important festival, our customer service will offer our valued customer warm holiday wishes. Complaint service
    If you are not satisfied with our service, please call the complaint hotline of +965 65888618,we will give a satisfactory answer to your question.
Management & Primary Introduction:
AILCO has started with high ambitions. Al Eid is spreading its wings with a self-motivated specialized

competitive teams in customs and logistics with branches in Al Dajeej and Shuwaikh with exclusive worldwide relations with renowned partners worldwide, Services ranging from air, water and roadways

Logistics is the process of planning, implementing, and controlling the efficient cost-effective from point of origin to point of consumption.
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